Accident & Health Department

Withdrawal Limits for Medisave


Source:www.moh.gov.sg

Remarks:

1. The limits are generally adequate to cover most of the charges incurred int he Class B2+, B2 and C wards.
2. For expenses incurred in the private hospitals and Class A and B1 wards of the government and restructured hospitals, the patient usually has to pay cash out-pocket for part of the bill which exceeds the withdrawal possible from Medisave.

All information are accurate as at 21st march 2005.

News Blitz From ILB

3 new pre-packaged fund combination for Balanced Risk Prefernnce offering optimal potential returns at managed risk levels:

• 70% AIA Acorns of Asia Fund and 30% AIA Regional Fixed Income
• 45% AIA Regional Equity FUnd and 55% AIA Regional Fixed Income Fund.
• 40% AIA greater China Equity Fund and 60% AIA Regional Fixed Income Fund.

Funds Highlights

GOOD NEWS!

From now till 30 April 2005,Hassle Free application for AIA Wealth Builder , AIA IGP Plus , AIA Flexi-Retirement Plan. "It's GURANTEED ISSUANCE OFFER"
No Underwriting required!

Campaign Period
- 17th March 2005 to 30th April 2005

Who will benefit from this campaign
- A simple approach to maximize your sales opportunity.
- A rare GIO offer extended to selected special clients without any underwriting required.

Who will be offered?
- Only Selected AIA clients whose aged is from 18 to 50 years old are offered this Guaranteed Issurance Offer for AIA Wealth Builder, AIA IGP Plus and AIA Flexi-Retirement Plan.
- For CPFIS-OA or CPFIS-SA cases , please take note that your clients must be above 21 years old before they can buy these 3 plans on GIO provided they satisfy all the CPFIS criteria.
- For cash cases, your clients can buy from age 18 to 50 years old.
- The total number of customers selected is approximately 50,000.

Product Coverage:
Guranteed Issurance Offer(GIO) for single premium investment-linked policies on the following products:
- AIA Wealth Builder
- AIA Investment Growth Plan Plus
- AIA Flexi-Retirement Plan

Submission Procedures

1. GIO application forms plus control listing will be available at Site Directors' office from Monday 21st March 2005.
2. NBDES will be avaliable on Thursday, 24 March. Version number 6.60. Please select campign code GIO-05-U02
3. All GIO applications must be submitted using the original GIO application forms. FScs should enclose with the application folder, a copy of the control listing showing the client's eligibility and existing in-force sum assured with AIA.
4. If there are concurrent applications, maximum total single premium accpetable under GIO is S$20,000.
5. Single premium excedding S$20,000 will be subject to normal underwriting..

AIA continues to serve our customers... and agents

The continuity of this campaign from the prior year is to align with AIA's vision of "Protecting Youe Future" for our policyholders and agents.

1. Objective

• To assist agents in maintaining persistency by reducing lapse rate.
• To retain the Life business for the company
• To enhance the retention efforts with option for low cost PA protection when customer declines reinstatement

2. Target Base

• Pre-lapse customers : selected existing noon-autopay policyholders who are 35 days past the premium due date.
• Lapse customers : Selected existing policyholders whose policy has lapsed and are 65 days past the premium due date.
• Selection criteria are applied to determine select customers

3. Approach

• Telemarketing will be the distribution channel for this campign and call duration is from Monday to Friday.(9am to 9pm)

4. Mechanics

• Reinstatement
  - pre-lapse cutomers
  * Calls will be conducted between 36th day to 45th day from premium due date.
  * Outstanding premium payment to be made by 50th day from premium due date.
  * Customer will be offered option to convert to GIRO payment mode. * Customer may pay their outstanding premium via cash, cheque or credit card.
  + Customer paying outstanding premium by cash will be advised to do so at AIA Tower Cashier or SAM.
  + Customer paying outstanding premium by cheque may have courier pick-up service arrangement or submission through servicing agent
  + Customer paying outstanding payment premium by Credit Card will furnish card details over the telephone for precessing.
  
  - Lapse Customers
  * Calls will be conducted between 65th to 78th day from premium due date.
  * Outstanding premium payment to be made by 83th day from premium due date.
  * For non-autopay customers, they will be offered option to convert to GIRO Payment mode
  * Customer may pay their outstanding premium via Cash, Cheque or Credit Card.
  + Customer paying outstanding premium by cash will be advised to do so at AIA Tower Cashier or SAM.
  + Customer paying outstanding premium by cheque may have courier pick-up service arrangement or submission through servicing agent
  + Customer paying outstanding payment premium by Credit Card will furnish card details over the telephone for precessing.
  
  - Cross Sell of Accident Cashback Plan
  * Payment option: Cheque, GIRO and Credit Card.
  * A courier service will be engaged to collect payment if it is cheque and to also obtain policyholder's endorsement on the GIRO form.
  * Policy contract will be mailed to the policy holders 2 to 3 weeks from the date of enrolment or date of counter offer sign-off, whichever is later
  *The policy documents consist of the following:
  + policy contract
  + Product summary
  + Acknowledgement letter
  + Business Reply Envelop
  (Policyholder is required to acknowledge recipent of the policy documents by sending the acknowledgement letter back to AIA using the BRE.
  

5. Benefits and Incentives

• Policyholders
  - Continuity with protection and the convenience of reinstatement over the telephone
  - Waiver of Health Certificate with just Simplified Health Declaration during the telemarketing call.